![]() Make sure that the icon on the cartridge matches the icon on the slot.įigure: Insert the cartridge into its slot Hold the cartridge by its sides with the nozzles toward the product, and then insert the cartridge into its slot at a slight upward angle. Allow the contacts to dry for approximately 10 minutes. Use the swab to clean the contacts in the carriage, located inside the product. Lightly moisten another cotton swab with distilled water, and then squeeze any excess water from the swab. With the damp swab or cloth, clean the copper-colored contacts on the cartridge.Īllow the cartridge contacts to dry for approximately 10 minutes. Press down on the cartridge to release it, and then pull the cartridge toward you to remove it from its slot.ĭip a clean foam-rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it. Wait until the carriage is idle and silent before continuing. The carriage moves to the center of the product. Press the Power button ( ) to turn on the product. If the black or any of the colors are missing, faded, or streaked, continue to next stepįollow these steps to clean the cartridge contacts, and then try to align the cartridges again.įollow these steps to clean the cartridge contacts.ĭry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers (coffee filters work well)ĭistilled, filtered, or bottled water (tap water might contain contaminants that can damage the cartridges) If the black and all of the colors are present, and not faded or streaked, continue to the next step to align the cartridges again. Go to Setup Menu > Tools > Clean Printhead Run the automatic cartridge cleaning utilityįollow these steps to run the automatic cartridge cleaning utility from the HP software, and then try to align the cartridges again. If the issue persists, continue to the next solution. If these steps resolved the issue, you do not need to continue troubleshooting. The product scans the alignment page and completes the alignment process. Place the alignment page with the print-side down on the right front corner of the scanner glass.įigure: Position the alignment page on the scanner glass Follow these steps to align the cartridges.įigure: The product prints an alignment page Slide the paper width guide inward until it rests against the edge of the paper.Īfter you have loaded the appropriate paper type, try the alignment process again. Load paper in the input tray with the short edge forward and the print side down. Pull out the tray extender, and then flip open the paper catch. Once you determine that you are using the appropriate paper type, follow these steps to reload the paper in the product. Make sure that the paper is clean, unused, plain white, and letter or A4 size paper. Use the following steps to make sure that you are using an appropriate paper type. Step one: Make sure that the paper type is appropriate Make sure that the paper type is appropriate and then reload the paperįollow these steps to make sure that the paper type is appropriate, and then reload the paper. Chinese Welcome to HP Support Comunity!.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]() Order must also be shipped to any of the 48 contiguous states. The minimum purchase requirement to become eligible for free shipping is $30. I want to avail of free shipping? What is the minimum purchase requirement? So, if you need two tri-color ink cartridges, we suggest you get an extra cartridge individually or choose our 5-piece combo pack instead. The 3-Piece Combo Pack is a pre-packed item. Try cleaning the printhead from the printhead display and see if the print quality improves.Ĭan I get two tri-color ink cartridges instead of two black if I order your HP 60XL Remanufactured High-Yield 3-Piece Combo Pack? If youre getting poor print quality even with sufficient ink inside the cartridges, chances are there are clogged nozzles. Theres sufficient ink inside the cartridges, but why am I getting poor-quality prints with my HP Photosmart D110A? Repeat step 2 and 3 if you need to change another cartridge color.
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